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Content Governance in the Internet Media & Services Industry

Standard-Setting
Last Update 07/12/21

This project will evaluate the financial impacts on companies, and the management activities used by companies, related to harmful online content and user freedom of expression in the Internet Media & Services industry.

Sector

Technology & Communications

Issues

Content Moderation

Project Status

Exposure Draft Development

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Project Overview

Project Objective

This project will evaluate the financial impacts on companies, and the management activities used by companies, related to harmful online content and user freedom of expression in the Internet Media & Services industry.

Project Background

Based on the the research conducted during the Content Moderation research project, the Board approved a separate standard-setting project in the Internet Media & Services industry.

The Internet Media & Services Industry Standard does not currently address the financial impacts of harmful online content or the impacts of online content moderation on user freedom of expression. As such, the current standard may be incomplete.

This project has an associated research project.


Project Status

  • Phase 1 - Initial Research
  • Phase 2 - Stakeholder Consultation
  • Phase 3 - Post-Consultation Analysis
  • Phase 4 - Exposure Draft Development
  • Phase 5 - Public Comment Period
  • Phase 6 - Public Comment Analysis
  • Phase 7 - Completed

Current Status

Exposure Draft Development

Next Steps

The project lead is analyzing feedback from market participants, holding additional consultations and developing an exposure draft of proposed revisions to the Internet Media & Services Industry Standard.


Published Documents & Supplemental Materials

Published Documents

There are no published documents or drafts at this time.

Supplemental Materials


Board Materials & Decisions

Board Meeting Outcomes

July 2021

Staff presented an update to the Board on the status of the project, including a review of the recent consultation period

The Board provided the staff with input regarding the potential structure of a revised Standard, including disclosure topics and associated metrics

  • Some Board members supported the staff recommendation to revise the current privacy-oriented disclosure topic and create a new disclosure topic focused on content governance themes, while other Board members raised questions regarding how the topics could best address the concepts of user freedom of expression and government requests for user data
  • The Board was largely supportive of staff moving forward with its proposed approach to metrics development for content moderation, while noting the desire to further deepen market input and how further consultations and an exposure draft may lead to more comprehensive market input on the project.

September 2020

  • The Board approved a proposal to add this project to the research agenda.

Board Materials

For a full list of past and upcoming Standards Board meetings, as well as associated materials, please visit our Board Meetings Calendar & Archive.


The staff has prepared this summary for informational purposes only. Any Standards Board decisions are tentative and do not change current accounting. Official positions of SASB are determined only after extensive due process and deliberations.